Disgusted with Time Warner Cable

I am fit to be tied...grrrrrrrrrr!!!  Last night I opened my monthly e-bill from Time Warner Cable only to discover that my account was going to be debited for $163.45....WTH?  My monthly bill is $75.97, did they forget to debit my account last month?  I know for a fact they were paid.

I had forgotten my online password but I was so mad that it automatically came to me. The so called special I signed up for last year ends this month.  Basic cable and internet went up to $163.45 including tax.  Are they nuts? That is more than double what I have been paying...$87.48 more to be exact.

My main gripe is why did they not inform me before of this drastic increase in prices?  It was midnight but they have a 24 hour line so I called. The girl I got, I could barely understand her English and when I did understand what she was saying their darn telephone line was so poor I could hardly hear!

She was trying to make me bundle my services and offered me 200 extra channels including HBO and internet for $141.99.  I don't think so...told her she had to come up with something better than that or I would be canceling my service.  She asked if she could call me back today at 5:00 p.m. with other offers and I agreed.  You guess it...she never called.

I have not received the physical bill yet so I went online to show my mother. That is when I noticed that I had an appointment for a technician to come on October 11th...the date my contract ends.  What the heck is going on?  Did the idiot...I mean the service representative...with her poor grasp of the English language think I wanted to cancel?  I thought we were clear on that point, that is why she was supposed to call me today!

At this point I am so mad I could care less.  My mother only watches Lawrence Welk re-runs and I only watch the Weather Channel and the news.  I watch my Brazilian soap operas for free since they are beamed to the border from Mexico City and anyway my soap ended last week.

If I want to check my e-mail, I can always go to the library.  It is not a matter of money, it is the fact that they basically have a monopoly in this area and they can and do as they please.  How can they more than double my bill without any prior notice?

So if you do not see me online after Saturday, you know what happened.

Good night.  May you all have Terlingua Dreams.

Cable Rip Off

If you live in Val Verde or surrounding counties if you do not have cable you basically have a blank TV.  All of our local channels that are FREE in other cities like ABC, CBS, NBC, Fox, etc… come from San Antonio, Texas a city 144 miles away including local news as there are no television stations out here.

Just opened up Time Warner Cable e-mail saying our statement is ready to be viewed and I will be darned if they did not raise the price again.  All we have is basic cable and it is now $63.72 a month, it would really be $64.73 but if you sign up for e-statements they knock a dollar off, they are so generous.

I will take that back, if you have a TV in Del Rio even the old analog type you can get Mexico’s two main networks Televisa and TV Azteca that are transmitted via satellite from Mexico City. Of course that does not do you any good unless you speak Spanish.  Ciudad Acuna (border city with Del Rio) as poor as they are have a television channel and reporters but again you have to speak Spanish to be of any benefit. So I guess we have no choice but to keep paying their ridiculous prices or turn the cable off.  Ok, I will get off my soapbox now.

I certainly had Terlingua dreams last night, so much so that I did not get up till noon.  It was a cool, drizzly and cloudy day so conducive to sleeping in.  I have been running around in circles this whole week so today was a “do nothing day”.

It drizzled this afternoon but nothing like the rain they forecasted.  However it is raining on the way to Houston and that is interfering with my plans.  I do not drive in the rain unless I absolutely have to and if I have waited two months, I guess one more day wont kill me.

Have a good night  and may you all have Terlingua dreams.