I can not believe my bad luck when hiring people for a simple one-time job such as the services of a plumber. In my last post, I mentioned that I had booked the services of Angi. Angi formerly known as Angi's List and bought by its competitor HomeAdvisor, renaming the merged company to ANGI Homeservices, retaining Angi's List ticker symbol and stock history.
The reason I went with them, to begin with, is that they supposedly stand behind the work of the service provider in case something does not go as planned. My first appointment was supposed to be on Friday, August 4th at 10:00 a.m. It was canceled as they claimed that all slots were booked. It is my opinion that they did not have a Del Rio plumber and were bringing one from out of town.
After waiting for four additional days their plumber did not even show up or have the courtesy to call and inform me. This is unacceptable and I will NEVER do business with them.
I called their service center only to be told by their AI service that I needed to download their App or use their Live Chat. If you try to download their App you will be amazed at how badly they are rated. They have gone downhill since it was Angi's List.
The best their Chat person could tell me was to give them a chance and they would probably arrive later!
I later got an email asking me to rate that person and the name that showed up on my screen did not even match the name of the person. I am so glad I took screenshots of that conversation.
| Your booking was rescheduled. |
| Hi Belinda,Unfortunately, we could not find a professional to complete your Faucets, Fixtures and Pipes - Repair or Replace service at your chosen date and time. We apologize for this inconvenience as we know your time is valuable. We have rescheduled your booking to the time below. |
| New Booking Details: Faucets, Fixtures and Pipes - Repair or Replace |
| Tuesday, August 8, 2023 at 3:00pm |
