I am done with Angi

I can not believe my bad luck when hiring people for a simple one-time job such as the services of a plumber. In my last post, I mentioned that I had booked the services of Angi.  Angi formerly known as Angi's List and bought by its competitor HomeAdvisor, renaming the merged company to ANGI Homeservices, retaining Angi's List ticker symbol and stock history.

The reason I went with them, to begin with, is that they supposedly stand behind the work of the service provider in case something does not go as planned. My first appointment was supposed to be on Friday, August 4th at 10:00 a.m. It was canceled as they claimed that all slots were booked.  It is my opinion that they did not have a Del Rio plumber and were bringing one from out of town.

After waiting for four additional days their plumber did not even show up or have the courtesy to call and inform me. This is unacceptable and I will NEVER do business with them.

I called their service center only to be told by their AI service that I needed to download their App or use their Live Chat.  If you try to download their App you will be amazed at how badly they are rated. They have gone downhill since it was Angi's List.

The best their Chat person could tell me was to give them a chance and they would probably arrive later!

I later got an email asking me to rate that person and the name that showed up on my screen did not even match the name of the person. I am so glad I took screenshots of that conversation.

Your booking was rescheduled.

Hi Belinda, Unfortunately, we could not find a professional to complete your Faucets, Fixtures and Pipes - Repair or Replace service at your chosen date and time. We apologize for this inconvenience as we know your time is valuable. We have rescheduled your booking to the time below.

New Booking Details: Faucets, Fixtures and Pipes - Repair or Replace

Tuesday, August 8, 2023 at 3:00pm

Plumbing Problems / Angi

It has been hot as hell this summer with no relief in sight. I run errands early in the morning and try to get home as soon as possible before the oppressive heat of the day. At least that was the case until yesterday. All of a sudden a leak developed in the kitchen sink and even though I have a water meter key to shut it off at the meter as well as the faucet keys under the sink it continued to leak.

I had to go to pick up our mail at the post office so I timed how long it would take to fill a container and the back-up bucket. I made it back in 30 minutes just in time. This had happened to me before but after two days finally quit leaking. This is what happens when you procrastinate and do not address the problem when you should.

I have been to the City of Del Rio Water Dept. twice asking them to come fix the meter. While they have come out my issue has not been resolved and I am not the only one. People are complaining about their high water bills. I suppose I should be glad our bill has only reached $100.00 and not $700.00 like other people.

The city is tearing up streets and upgrading the water lines which is good but at the same time, there is a shortage of personnel to address other issues.

I have used Angi once before when the neighbor's tree fell on my driveway and I could not go to Houston to take care of the problem. It was expensive but well worth it. I was Googling Plumbers in Del Rio as I did not want to use the one we have used in the past. Though it is rated one of the three best, it has gone downhill since the widow of the owner put her young incompetent nephew in charge.

With my poor record of hiring people in particular in the lawn care sector, I did not want to mess up on this and decided to use Angi. Unfortunately, they did not have any available slots for today or the early morning hours tomorrow. It came to $400.50 you pay Angi and they pay the provider. I had questions so I called the main line but all I got was a message telling me to download their App. I hate Apps...I wanted to talk to a live person!

I hope I do not have to spend another sleepless night monitoring the water bucket level as I have been so tired lately.

Good night. May you all have Terlingua Dreams.

Aunty Acid